Privacy Policy
Crowsnest Systems (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This privacy policy will explain how we collect, use, store, and disclose your personal data when you use our websites and services, incompliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant laws.
Topics covered:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
International data transfers
Data security
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Crowsnest Systems may collect the following types of personal data:
Personal Identification Information: Name, email address, phone number, postal address
Payment Information: Credit card details, billing address
Technical Data: IP address, browser type, operating system, device information, and other technical data collected through cookies or other tracking technologies
Usage Data: Information about how you use our website, products, and services
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
How do we collect your data?
We may collect data in the following ways:
Direct Interactions: You provide your data when you register, place an order, fill out forms, or correspond with us
Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies, server logs, and other similar technologies
Third-Party Sources: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search engines.
How will we use your data?
Crowsnest Systems may use your data for the following purposes:
To process your orders and manage your account
To provide customer support and respond to your inquiries
To improve our website, products, and services
To personalize your experience on our website
To send you marketing communications if you have opted in to receive them
To comply with legal obligations and protect our legal rights
To conduct analytics and gather information so that we can improve our services.
How do we store your data?
We store your data securely using our third-party cloud storage provider, ensuring that encryption and other appropriate security measures are in place.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After that period, we will delete your data by purging it from our encrypted databases.
Marketing
Crowsnest Systems may send you information about our products and services that we think you may like, as well as those of our partner companies (if any). You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
What are your data protection rights?
Under GDPR and other applicable laws, you have the following rights:
The right to access - You have the right to request copies of your personal data from us.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate or incomplete
The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions
The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions
The right to data portability - You can request that we transfer your data to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@crowsnestsecurity.com
What are cookies?
Cookies are small text files placed on your computer to collect standard Internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
How do we use cookies?
Crowsnest uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
We use several types of cookies on our website:
Essential Cookies - Necessary for the operation of the website
Functionality Cookies - To remember your preferences and personalize your experience. Performance Cookies - To analyze how visitors use our website and improve its performance.
Advertising Cookies- To deliver relevant advertisements to you and track the effectiveness of our marketing campaigns.
How to manage cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may become inaccessible or not function properly.
International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside of your jurisdiction, including the United States, where data protection laws may be different from those in your country. We will take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, we encourage you to read their privacy policy.
Changes to our privacy policy
We regularly review our privacy policy and update this page with any changes. This privacy policy was last updated on 13 August of 2024.
How to contact us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at:
Email: info@crowsnestsecurity.com
How to contact the appropriate authority
If you feel that we have not addressed your concerns in a satisfactory manner, you have the right to lodge a complaint with the relevant data protection authority:
In the EU: Contact your local data protection authority
In the US: Contact the Federal Trade Commission (FTC) or your state’s consumer protection office